If you are a business or a distributor using Digiposte for the digitization of your documents, especially payslips, this assistance is designed for you.
Are you an Individual?Access dedicated help
If the user's log-in information is not recognised, first check that it has been correctly entered, then make sure the user is indeed registered.
If this is not the case, the issuing organisation must create a registration.
On the other hand, if the user is in fact registered and the log-in information has been correctly entered, the user should contact Digiposte customer service.