For businesses, the Digiposte service can be accessed directly or via a distributor (the company managing your payroll or your accountant, for example). We work with a wide range of partner distributors: Docaposte, Maileva, ADP, and more. 

Contact us so we can help you find the right intermediary. For users, the Digiposte service can be accessed from a computer (at the following URL: https://secure.digiposte.fr/identification-plus) or smartphone (via mobile web or our free mobile application).

You cannot force your users to adopt digitisation. You must inform them of the transition to the digital payslips at least 30 days before they are issued.

This mandatory 30-day communication period leaves users the time to refuse, if they so wish. Furthermore, once the payslips have been digitised, users can cancel registration at any time. 

The employee is free to refuse a digitised payslip proposed by their employer. In the name of reversibility, they can change their minds at any time. 

By default, if the employee doesn't make a decision concerning digitisation or paper, they will receive a digitised payslip.

Yes, a document can be deleted from a safe after it has been sent.

If the safe has not yet been activated, the issuing organisation (such as the employer) may request deletion of the document (invoicable option).

When the safe has been activated, the user (e.g. the employee) can delete the document from their safe.

If a user is unable or refuses to delete the document, the issuing organisation may ask Digiposte to do so if they have a prior consent form issued by the owner of the safe. 

Digiposte has made it possible for users who do not have an e-mail address to register by creating a means to register using a generic URL of the type "register.digiposte.fr/companyname" and, for users who already have a safe, a way to register via their Digiposte, in the Organisations section.