We advise employees to use a personal email address to create and use their safe. That way, they can always access it, even if they leave the company. 

Access to the email address is required to reset their password, receive notification of document deposits or confirm their connection. 

In order to strengthen the security of access to the safe, a six-digit code is requested each time a user logs on to a new device or browser. This code is sent to the email address linked to their Digiposte. 

Would your users like to change their business email address to a professional email address? They can find all the steps in the online help dedicated to users